Terms & Conditions

🌿 Terms & Conditions

Welcome to Our Little Plant Studio

By ordering from our shop or visiting our website, you agree to the Terms & Conditions below.
We keep things simple and transparent — just like our plants.

Ordering

All orders are confirmed once payment is received.
Because we work in a small-batch, home-studio setting, items may sell out quickly. If something becomes unavailable, we’ll contact you with alternatives or offer a refund.

Product Information

We work with living plants, and each one is wonderfully unique.
Sizes, colors, and shapes may vary slightly from photos — nature has its own personality!

We do our best to provide accurate descriptions and care tips, but results can vary depending on your environment and care routine.

Pricing

All prices are listed in [currency] and may change without notice. Prices are confirmed at checkout.
Delivery fees are calculated based on location and will be displayed at checkout (or confirmed before invoicing).

Delivery

We offer local delivery within our service area.
Delivery times and dates are shared after your order is placed.
If we cannot deliver due to incorrect information or lack of access to the location, a redelivery charge may apply.

For full details, please see our Delivery Policy page.

Returns & Refunds

Plants are final sale — since they are living items, we are not able to accept returns.
If your plant arrives damaged or unhealthy, contact us within 24 hours with photos and we will make it right.

Cancellations

Orders may only be canceled before preparation begins.
Once an order is being made or delivered, cancellation may not be possible.

Health & Safety

We source our plants responsibly, but some plants may be toxic to pets or children.
Please check plant safety if you have little ones or furry friends — we’re happy to help with suggestions!

Use of Our Website

All content on our site — including photos, wording, and designs — belongs to us.
Please don’t copy or use anything from our site without written permission.

Customer Conduct

We are a small, heart-led business and treat our customers with care and respect.
We ask that communication remains kind and respectful in return.

Changes to These Terms

We may update our terms occasionally.
We’ll always keep the most current version on this page.

Have a question or need help with your order?
We’re always happy to assist.
Contact us here

💚 Thank You

By choosing a small local studio, you’re supporting sustainable, slow-crafted plant care — and we’re so grateful to have you here.

Payment Methods